Services

Services

Our pediatricians will see children for well and sick visits from birth until late adolescence. We follow the well visit schedule approved by the American Academy of Pediatrics (AAP) which recommends the following check-ups: newborn, 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 24 months, 30 months (2.5 years), 3 years, then annually thereafter. You can expect a fingerstick for bloodwork every year starting at 12 months, and a urine sample annually once your child is potty-trained. We perform developmental screening at appropriate well visits, plus vision and hearing screening.

Immunizations

We follow the CDC Centers for Disease Control and Prevention guidelines for vaccinations. Please refer to our vaccine policy for any questions regarding this. We strongly recommend an annual flu vaccine for all children aged 6 months and older (offered seasonally).

Vaccine Policy

Unfortunately we are unable to provide vaccines for TennCare patients, but they are provided free of charge at your local county health department:
Anderson County
Blount County
Campbell County
Knox County
Roane County
Sevier County

Labs

Each clinic location offers lab services for simple blood draws and diagnostic testing. We have licensed Medical Lab Technicians who are experienced in pediatric testing. We offer the following in-house labs – CBC (complete blood count), bilirubin level (check for jaundice), total cholesterol or lipid panel, blood glucose, urinalysis, urine culture, rapid strep test and culture, rapid flu test, RSV, mono, and mycoplasma (walking pneumonia). We can also obtain samples to be sent to ETCH or Quest for more complex lab testing.

Diagnostic Imaging

Our West location has an x-ray machine that performs imaging for simple diagnoses, like pneumonia and limb injuries. More complex pathology and patients at the Karns and Seymour locations will be referred to an advanced facility for imaging.

Referrals

We have a referral clerk who works specifically on setting up appointments with specialists or for further imaging or testing as ordered by your child’s primary pediatrician. The clerk will contact your insurance company to get approval or prior authorization as necessary.

Behavioral/Mental Health benefits are handled differently by insurance companies than routine medical benefits, so these appointments are not handled through our referral clerk. In order to ensure that you have the best possible outcome, please take these steps to start the process:

  • Call the Behavioral Health phone number on the back of your insurance card or look on your insurance company’s website to check your benefits and see who is in network with your plan.
  • If you need a specific recommendation from the choices your insurance company gives you, feel free to call and leave a message for the nurse who can then discuss this with your physician.
  • Call the psychology/counseling office directly to schedule an appointment. They will have a list of intake questions that need to be answered by a parent.

List of Behavioral Health Providers
This is a reference list of some of the professionals with whom we have worked and have received good feedback from our patients regarding their services. This list is not exhaustive and should be used only as a tool to help you make the best decision for your child based on their needs.

Affiliations